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Last June I bought over $500 in clothes from them, to this day, it still says partial order filled on their website, in my account.
NO ONE will talk to me, I disputed it with my bank, but they said the vendor said it was delivered. I NEVER received anything.
Could be a porch pirate got the partial order, but WHERE is the rest?
I paid $15 for insurance, but that was a waste of money, can't get a hold of anyone to have them reship the cloths under the insurance.
WHAT A WASTE of money and time!
Their clothes are cute and tempting to buy... but buyer beware.
You may never receive what you ordered!
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Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Valerie,
Thank you for contacting us.
We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction.
As for your issue, we can explain it in related ticket T22071200051.
Could you please check it carefully and then reply to us directly?
Awaiting for your reply.
Best regards
ROSEGAL Customer Service