Valerie L.

I purchased a beauty skin cream last week from LovelySkin and the tracking said that my product was delivered to my home today. I was home all day and received no package. I checked outside of my home, i checked outside of my neighbors' home, i checked in my mailbox, and nothing. I contacted the mail company and asked if they took a picture of the delivered item outside of my door(much like amazon does) and they said no. I had to contact google to try and get this resolved and after a long time of arguing, they decided to refund me my item (which was the least that they could have done, and not something i should have argued about for as long as i did) I'm upset because i trusted LovelySkin and gave them my business by purchasing from them (and not any other retailer) and I am disappointed that I did. I still want the skin cream that i paid for. Now with my refund, i will go elsewhere to place my order. This was a negative experience and unfortunately, i will not be recommending this place to any of my family friends, or anyone else. I'm very disappointed.