Valerie G.

The robot wanted to know if I wanted to proceed and receive the form for $1. Sounds easy right? NO. I completed the form, then spoke briefly with a very knowledgeable/kind doctor. Received a conversation text to check out memberships because there are so many benefits. So I clicked on memberships. Suddenly my eye catches at the bottom of the paragraph in faint lettering, the next membership fee will come out next month date. I did not purchase a membership, so I called in. Not an easy number to find... They tell me that when you select to have the $1.00 form sent, they AUTOMATICALLY sign you up for the $46/mo. Membership fee. I canceled on the web page, received the confirmation email the membership was cancelled but did not say anything about a refund. Responding back on the chat feed, I demanded my refund. It wasn't until that moment, that I realized I had been talking to a robot. The company they do not refund first visits. They would be alot more honest, if they charged for the visit. I won't be going back.

Well folks, once again I have ordered an item and it is made in China. I ordered 2 epilators, one for me and one for a friend. While in the process of checkout, the page disappeared. I started over from scratch and placed a very pricey order. Then I was in my email and noticed TWO orders 1 hour apart. I told the company this and they said they had nothing to do with the mishap and their return policy regardless of how I got the order is a 50% refund. Each package was $117.00 and I am honked that they are only going to refund half. No where is this refund policy prominent. AND I think they give themselves the 41/2 stars. Looking further into this, I see they were price gouging me for the $59.00/each and I could have walked into the local Walmart to purchase for $20.00 each. PLUS these are made in CHINA. There was no phone number to call about the mishap so they could have caught it right when I noticed the emails. I sent an email 24 hours ago, and someone made a return call to Google Voice and I missed the call. Who does that? My cell phone was on the order, PLUS they had my email address available for a response. The support staff are from the Philippines and hard to understand. AM I the only one who is upset that the US companies are selling our country out to China? As soon as these items arrived, I am shipping them back!

I was so exited to find bras that would be comfortable and supportive. I followed their size chart and received what I ordered. It took a LONG time to get here and the packaging was poor. Sadly, the bras were at least two more sizes too SMALL and I realized these must be eastern. There is NO telephone support so I sent an email telling them I needed to return the entire order ($150+) asking if they had someone I can talk to. Instead they sent me an email asking for photos of the product received?!
Much to my dismay, this company is in the Sha Tian province of China.
I try so hard not to purhcase from China, always as problem with product size and refunds.

Placed an order for a blood pressure cup 03/23/22. It is 05/05/22 and the order has not arrived. The CSR stated the tracking number has not been accepted by the USPS yet, which tells me it is coming in from outside the USA. I think 5 weeks for an item I needed for a medical study in MARCH is excessive!

I was also told NO REFUNDS or CANCELLATIONS. BEWARE!
It has been 3 weeks and still no Christmas orders. Well dah, orders arriving from a Chinese seller in England!? Using USPS. I now have the tracking info however; the items have not left the port yet... maybe by spring! $250 down the drain!