Valerie B.

I signed up in March 2022. I submitted over 500 receipts and earned over $25 which was redeemable at any time. They updated the app and will only allow me to redeem $3 unless I earn my redemption again. They said they were improving the app but it's not improved. Rewards were not points before they were exact dollar amounts that could be redeemed at any time. They changed dollar amounts to points which makes them unredeemable in the new program.

I ordered a movie ticket while on vacation to ensure a seat for a popular movie. It was very easy. I don't need this account and had to read the entire privacy policy to find the link to delete my account. There are no specific instructions for closing accounts. I submitted the form and received an email requiring another step instead of confirmation that it's closed. Update - called *******150. It was not customer service but gave me *******000. Voice mail for that number says it is for order inquiries only. I waited for a agent anyway and the person I spoke to couldn't close my account. She could only submit a request which she said would take up to 10 days. Changed my review to 1 star and added another picture.