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Valarie L.

  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since August 2020

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    39

Review Distribution

2 Reviews by Valarie

9/11/20

I don't know why this guy is getting such good reviews. He came and replaced one key for us about 3 months ago and said he will need to order a shell for our other key takes about 2 week. I called him after 3 weeks he said he had it and we made an appointment. He did not show up and no call to cancelled. Called his mobile and 1300 number and it took a couple of days for him to call back and make another appointment again he did not show up and no call. This happened 7 times were I had to finish work early to make the appointment. I have now booked my car in at the dealer which I then have to loose a days work, but I know it will be done. It strikes me that under his terms and conditions he has a right to charge a $50 fee if we cancel at short notice or are not available for the appointment. Maybe he should have the same conditions on himself.

Tip for consumers:
If you really need the service urgently go to the dealer or find another Auto Key guy who can do your make of vehicle

Products used:
New Key Fob

8/30/20

Have been ordering online with rivers for about 3 years, so I have a login that has my name and address attached and it has been the same address since I started using it. I always track my order through Australia Post. I went into check and said return incorrect address on item - please contact sender (I have lived at my address for 9 years and use the same address on all my online purchases). When I went to Rivers they just refunded my money as they do not redirect. I advised them that is was not a redirect as they have been sending goods to this address for 3 years. They didn't care and just said they could not redirect. I suggest that if you order from Rivers that you have it delivered to a Business Address using the Business Name that way the address will exist

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