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Un happy ex customer N.

Contributor Level

Total Points
88

1 Review by Un happy ex customer

  • YOOX

4/17/23

They had wrong advertisement so that I purchased. In the website, the scarf that I purchased was said Emilio Pucci so that I purchased it. But when I received it, it was not an EmilioPucci product. So I contacted the customer service and then I returned it. And they took the cost for the return shipment from me! And they said that it was not their fault as the information that they received from third party mentioned that it was Emilio Pucci product. So that they just mentioned it in their website. It is a crazy customer service. I will never purchase anything from YOOX!

Products used:
Scarf

Service
Value
Shipping
Returns
Quality

Un happy ex customer Has Earned 8 Votes

Un Happy Ex Customer N.'s review of YOOX earned 8 Very Helpful votes

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