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0 Stars, Possible Phishing scam of a company.
Made a flight reservation through oojo after being redirected by Kayak. Instead of issuing tickets, I received numerous calls from oojo agents from unverified numbers to "verify" my information on a 3-way call with my bank.
In thousands of online transactions and travel bookings no other company requires this. They have my credit card information and can just charge VISA and issue the tickets like a normal company.
Something is very wrong here and you should never "verify" your banking information on a 3 way call.
Unhappy C.'s review of Oojo earned a Very Helpful vote
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Empty.
I ordered two tickets, trying to change information, nobody could help me, just cancel my tickets...
Very unprofessional, unethical, immature company who had no clue on customer experience. Probably...
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 292139
Please email this ID at feedback@oojo.com
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.