Debbie H.’s Reviews of Cape Diablo & more

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Custom Jewelry

“The bands don't work on google pixel watches.”

10/25/23

I bought 2 watchbands for a google pixel watch. On one side, it wouldn't stay on the watch (on both) bands. They sent us 2 more which did the same thing. They want us to pay to return items that don't work. They asked us for a video of putting them on and they agreed that they were a problem. Be very careful, because they don't stand behind their work. I WANT MY MONEY BACK. I'll have to go through my bank.

Tip for consumers:
They gave us the run around.

Products used:
Only one of the bands worked.

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CD S. – Cape Diablo Rep 10/25/23

Hi Debbie! I'm truly sorry to hear about the issues you've encountered with the watchbands you purchased for your Google Pixel watch. I understand your frustration and disappointment, and I want to assure you that we take this matter seriously.

First and foremost, please accept our apologies for any inconvenience you've experienced. Your satisfaction is of the utmost importance to us, and we are committed to resolving this matter to your satisfaction through our own channels.
Please feel free to reach out to our customer support team at support@capediablo.com, and we will be happy to assist you.

Once again, I apologize for any inconvenience you've experienced, and we are committed to ensuring your satisfaction moving forward.