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Travis B.

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Experience: Travel

Member since February 2020

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1 Review by Travis

Had a flight from LAX to DPS with a layover in China scheduled for Feb 28. However due to the Coronavirus outbreak and USA travel restrictions we had to cancel. I've contacted this company 5 times now for a cancellation and refund. Still no response. I am seeing the generic response telling you to contact their customer service email address. News flash! That has been the email address we've been making the request to. I don't understand how this place is still in business, wish i would have seen these reviews prior to booking with them. Now i am having to get my bank involved. This place needs to be shut down, this is criminal.
Travelgenio T. – Travelgenio Rep
Many thanks for your feedback Travis. We would like to review your case in detail. For this, please could you contact us at, telling us what happened. Many thanks

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