Toni S.

The only reason there's one star is because I can't leave a negative 10
I purchased a table and chairs for my dining room, ended up waiting 3 months for delivery. I had to change the delivery time when it finally came in because I had to get off work on a Saturday.
I have a broken leg and I had left the door unlocked downstairs so they could come in when they knocked I said come in and nobody was there I had to go downstairs they were at the street unloading the furniture I got upset because I had to hobble down the stairs when I left the door open for other delivery guy comes in screams at me that I upset his friend brings the table very loudly up the stairs and I ask him to be quieter because I have neighbors underneath me He decides to take my table and leave. I call Rooms to Go and they proceed to tell me I have to wait until at least Tuesday for another delivery I work Monday through Saturday and it was hard getting off so I could take this delivery to begin with after paying extra money for delivery and waiting 3 months I called Rooms to Go only to get no satisfaction they tell me I have to wait it can't be delivered today and they refuse to give me the name and the number of the third party company that is doing the delivery I am so angry I'm in tears. I told them they could keep the table when I called because of the lack of customer service. I have been a customer of this store for over 25 years and I am appalled at the way I was treated and that they actually carried the furniture they brought to me out of here I could have put it together myself!.

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