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We cancelled our subscription on Nov 11 and got a confirmation.
On Dec. 1st they charged our credit card.
So far I have made 3 requests to have the erroneous charge reversed - NO RESPONSE.
If not resolved by Dec 8, I will dispute the charge as fraudulent.
Tip for consumers:
There are just too many other good streaming sites. I wish they were better, I like competition to keep the prices down, but Acorn TV was not providing much content that was interesting for us.
After cancellation, they charged our credit card, and we get no response from "customer service".
Recommendation - Stay away.
Products used:
We used Acorn TV for about two months. Decided there wasn't much content on it that interested us, and decided to cancel.
Tom W.'s review of Acorn TV earned 3 Very Helpful votes
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Empty.
If you get on at all, the videos stream through in seconds. Totally impossible to watch....
