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Tom V.

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1 Review by Tom

SmartBuyGlasses

  • SmartBuyGlasses

“DHL shipping”
1/20/17
Verified purchase

No service points nearby, a lot of hassle to let someone else collect my shipment
Kind regards (a hundred characters? Why?)

Service
Value
Shipping
Quality
  • Comments (0)
  • 120K Views
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SmartBuyGlasses S. – SmartBuyGlasses Rep

Dear Tom,

Thank you for your valuable comments,

I apologize for the problems you had with DHL to receive your order and I understand the inconveniences that this may had cause. Please note that we do make partnership decisions based on these outcomes.

We sincerely hope that this incident will not stop you from visiting us in the future and give us the opportunity to show the improvements we have made.

Kind Regards

Katherine
SmartBuyGlasses

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