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Some people don't have PayPal accounts. If we are going to split a bill, use more services. You'd think your egregious fees would be able to pay for that. Your service is close to obsolete now.
I ordered a GB MENS PRINTED SHIRT, and received a GB WOMENS V-NECK PRINTED SHIRT. They put the blame on 'the manufacturer' because it is a 'manufacturer direct item'. Um... I didn't purchase from the 'manufacturer', I purchased from your site, you should back up your products and service. Take a lesson from Amazon. It's not like the NFL is running out of money.
Their return policy is shady and deceptive. They say 90 day returns, but if it's a customized item, you must report the problem within 30 days. I think I contacted them at 34 days. Either way, their customer service is highly inflexible and does not favor the customer. I will never do business with them again! I got off lucky as this was under $40. I highly recommend everyone should stay away at all costs!
Tip for consumers:
Avoid!!!!! Complete garbage retailer. Worst on the internet. Highly inflexible towards customers. Will never do business with them again.
Tom S.'s review of NFL Shop earned 4 Very Helpful votes
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Hello Tom, thank you for your feedback! We are so sorry that you received the incorrect item and that you did not receive adequate service when you tried to report it to us. While we do have a 30 day policy to report a defective item, we understand that around the holidays it is not uncommon for items to be held for a period of time before being opened and this may not have been immediately noticed. As a one-time courtesy we have issued a refund for your purchase. The refund should reflect back to your original method of payment within the next 2-7 business days. Please let us know if there is anything else we can do to make this right and we would be happy to work with you. We value your business and hope for a future opportunity to serve you! Sincerely, Sarah