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Tom M.

Contributor Level

Total Points
84

1 Review by Tom

  • Justfly.com

11/9/19

I spent 1.5 hours online for them to tell me "I should have read the entire terms of purchase". To reschedule a flight cost 333 dollars. To purchase a new flight directly from the airline cost 319. This website provides no service and takes advantage of customers. I'm a frequent flyer and am furious with their policies and customer service. Shame on them.

Tip for consumers:
Do not trust this travel agency.

Products used:
I opted to skip my flight and purchase from a more reliable vendor.

Service
Value
Returns
Quality

Tom Has Earned 2 Votes

Tom M.'s review of Justfly.com earned 2 Very Helpful votes

Tom Has Received 1 Thank You

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Elisa U. thanked you for your review of Justfly.com

“Tell me about it... I'm so mad I'm losing a $500 ticket because of this trash website.”

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