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Gearbest came through and sent me a new product. The new product works great. The picture are just as like I expected.
I have order several times before never a problem. This time I order a PANDA 35 x 50 HD Monocular and the phone clip was missing. I wrote several emails... and got no where. I or anyone I know will not order from them again.
Tom M.'s review of Gearbest earned a Very Helpful vote
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Dear Tom,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your correct order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
Gearbest.com