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I have done a lot of online shopping while planning my wedding and I must say amazon has been the best if products did not meet my approval returns were a breeze. Products came quick easy tracking. Amazon is my got site great unlike like horrible sites like dhgate DO NOT SHOP ON DHGATE a scam site go to amazon they are for the buyer
Now they say I did not give them pictures to prove my case lol I sent over ten email sent Yvonne email talk to live chat and provided proof as well people please stop shopping with this site DHgate are crooks they lie
I can supply proof I sent emails For the world to see this horrible product they sent me along with emails
I purchased a dress from unique wedding totally not like picture. The dress had strings hanging wrong color beads falling off the dress just a nightmare. They kept telling me pictures I supplied was not enough which lead to seller keeping my money. Do not use this platform to shop go somewhere where they care about quality.
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Hi Tomika,
We understand that you're upset, however, the analyst sent you a message on 2018-05-30 10:25:18 asking for clearer photos since the previous ones you gave were blurry. To set proper expectations, we need the seller's confirmation in order for us to process a refund. Kindly communicate with the seller and reach an agreement for refund, let us know once the merchant sends the exact refund amount they're willing to give so that we can assist you further.
If you have any questions, please do not hesitate in chatting with us by clicking on ‘Online Chat’ from our Customer Service page: www.dhgate.com/contact/contactUs.do
Sincerely,
Sil
DHgate Customer Service