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My experience is the same as others indicated below. I ordered Maui Jim Sunglasses on December 16th, expecting delivery withing 10 business days as indicated. Received shipping notice Jan 2 saying they are in Hong Kong Port, and that I would receive update shortly. Two weeks later, nothing. I had to call customer service twice and was promised an update again on when my order would arrive. Still no updates. Iwill call again this morning but am not expecting much.
Left another review on Trust Pilot, their customer service responded within hours to try to negate the review. But a truthful response to the customer regarding the actual order, that they cannot provide.
Do not use this company, they are not worth the time or aggravation for the slight savings and questionable product.
Tom Has Earned 4 Votes
Tom C.'s review
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