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Tom A.

Contributor Level

Total Points
80

1 Review by Tom

  • Fanatics

3/29/21

I ordered a tee-shirt on 3/15 for the NCAA March Madness and their site stated 3 - 7 days for shipping. It took them 10 days to ship the tee-shirt and it is still in transit. If you are looking for something to wear to a sporting event or buying someone a birthday gift make sure to order 2 months in advance or better yet go to Amazon and rest assure you will receive the item on time. Their customer service could care less and it goes to show you that they are used to customers calling to complain about not delivering on time.

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Nigel P. – Fanatics Rep

Hello Mr. Tom. I am so sorry for this inconvenience and the frustration caused by it. Please email me at your earliest convenience with your order number and a brief description of the issue. You can reach me at customerfirst@fanatics.com so I can look into resolving this issue for you. I look forward to your email. Positively, Amethyst.

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