I ordered a cardigan sweater on October 7,2020. I sent an email to get the status of the order. It is now over 1 month and have not received the order. I have sent 4 emails now and not one reply. I have tried in vain to find a customer service phone#. Judging from the reviews of the products, this company is a fraud. If I could have rated it lower than a "1" I would give it negative numbers. Stay away from this company. If they had any decency, they would at least, reply to a email. I have no plans to ever buy from this company again.