• Artowna

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Overview

Artowna has a rating of 2 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Artowna ranks 1663rd among Women's Clothing sites.

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How would you rate Artowna?
Top Positive Review

“Fast delivery, comfortable. Recommend!”

terry g.
11/13/20

I'm old but had a duffle coat as a kid a hundred years ago. I don't know why but I suddenly got an itch to get a new one. That may have been stimulated from recently watching some old Brit WW2 Naval war film starring someone like Kenneth More as the captain, who was wearing one. I'm 5' 8" and slimmish build. This one fits me perfectly and looks really good. Duffles are no good in heavy rain because the material is a bit like a blanket that just soaks up the water. But in any other cold weather, just outstanding. Highly recommended. In fact I bought a matching ladies' one for my partner from the same seller via Amazon so we deliberately go out together both wearing our identical duffles just to get a reaction from people. Sad or what?

Top Critical Review

“Misleading product photos... don't expect it to look the same!”

Brian B.
10/23/20

I purchased a man's cardigan from their website. When it arrived, it was not the chunky knitted garment advertised on their website but was really thin, almost like dish cloth material, the sort of thing I would use to clean the floor with. The design and colours were also completely different to what I had chosen on their website, brighter and more suitable for a woman. When I looked into getting a refund, as stated on their website, I found that the company was not actually in Poland but China and they wanted me to send the cardigan back at my own expense, almost the cost of buying the item! This company's website is web$#*!e. I have since found several other buyers who have suffered the same buying experience. Artowna are obviously copying other people's quality designs and producing them as cheap Chinese knock offs... at expensive prices. If you buy from this company, DON'T expect to receive what you ordered!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user brianb183
2 reviews
2 helpful votes
October 23rd, 2020

I purchased a man's cardigan from their website. When it arrived, it was not the chunky knitted garment advertised on their website but was really thin, almost like dish cloth material, the sort of thing I would use to clean the floor with. The design and colours were also completely different to what I had chosen on their website, brighter and more suitable for a woman. When I looked into getting a refund, as stated on their website, I found that the company was not actually in Poland but China and they wanted me to send the cardigan back at my own expense, almost the cost of buying the item! This company's website is web$#*!e. I have since found several other buyers who have suffered the same buying experience. Artowna are obviously copying other people's quality designs and producing them as cheap Chinese knock offs... at expensive prices. If you buy from this company, DON'T expect to receive what you ordered!

Tip for consumers:
Don't expect a refund if you don't like the product. The site suggests you will have to send the item back to Poland but in fact you have to send it back to China, at your own expense. Cheapest courier I could find was 2/3 the cost of the item, so completely impractical. Biggest tip for using this site...
DON'T!

Products used:
I bought a man's cardigan but I won't end up using it, the colours are much brighter than in the photo on the advert and more suited to a woman and it feels really cheap and nasty.

Thumbnail of user toma571
1 review
0 helpful votes
November 12th, 2020

I ordered a cardigan sweater on October 7,2020. I sent an email to get the status of the order. It is now over 1 month and have not received the order. I have sent 4 emails now and not one reply. I have tried in vain to find a customer service phone#. Judging from the reviews of the products, this company is a fraud. If I could have rated it lower than a "1" I would give it negative numbers. Stay away from this company. If they had any decency, they would at least, reply to a email. I have no plans to ever buy from this company again.

Thumbnail of user lisas2187
1 review
0 helpful votes
November 7th, 2020

Unbelievable that this company is allowed to trade. I had to pay to return a product that was not at all as advertised...

Thumbnail of user willimab
1 review
1 helpful vote
November 13th, 2020

I'm old but had a duffle coat as a kid a hundred years ago. I don't know why but I suddenly got an itch to get a new one. That may have been stimulated from recently watching some old Brit WW2 Naval war film starring someone like Kenneth More as the captain, who was wearing one.

I'm 5' 8" and slimmish build. This one fits me perfectly and looks really good. Duffles are no good in heavy rain because the material is a bit like a blanket that just soaks up the water. But in any other cold weather, just outstanding. Highly recommended.

In fact I bought a matching ladies' one for my partner from the same seller via Amazon so we deliberately go out together both wearing our identical duffles just to get a reaction from people. Sad or what?

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