Tina T.

I had made a reservation for the Hampton by Hilton St Charles Ave in New Orleans LA to stay one night and to leave our vehicle at the property while we were on a cruise. When making the reservation I was told that the parking would be $10 a night. I called a few days before the trip to confirm and to ask about a shuttle and was told that parking was $20 a day. When I told them that is not what I was told and the only reason I booked with them was because they assured me parking was $10 a day. They simply said I was misinformed and the person was going off past information and they would not honor it. They did refund my money. I am not willing to support a company that does not stand behind their word, or try to make it right.

My daughter and I have been three Walmarts to try and find a 8" memory foam twin mattress. We went to the Walmart at 6727 Raleigh Lagrange Rd, Memphis, TN *******, 7950 Craft Goodman, Frontage Rd, Olive Branch, MS ******* and 560 W Poplar Ave, Collierville, TN *******. All three had the worst customer service! Maybe Walmart should take some of the massive amounts of money they made during the pandemic and use it to hire better quality of workers, and to train some of the people they have! It is absolutely ridiculous the rudeness projected by these people. They are offended that you ask them to do their job. I would like to ask what their duties are because it is obvious that helping the customer is not one of them. I has to give them one star, but I tried not to even give them one because Walmart does not deserve even one star.