Tina P.

On 2/11/21 to 2/12/21 i rented a car from Enterprise at 8395 pines blvd in fl the car was already out front waiting i ask the sales lady was she sending me my receipt she verified my email i said it was correct i drove down the street to the gas station only had the car 10 mintues saw the Expired tag took the car back spoke to the manger ask why did they rent me a car with an expired Mississippi tag of December 2020 they wanted the police to stop me he told me its updated in the system the police would've pull anyone driving that car with a expired tag and on top of that the sales lady never emailed me my receipt so if i would've been stop i had no documents to say this not my car i just rented this car that was done on purpose and that sales lady needs to be fired to i switch to a truck with a permanent tag she saw me when i returned the truck she said nothing no apology she knew what she did i know her manger and coworker told her im a customer of 20 plus years this the second incident in the last two months with enterprise if i stop by the police enterprise would've have been sued for negligence i also rented on 12/24/20 from 2150 state rd 7 in Hollywood fl i made my reservation on line i ask the salesman was taxes included he said yes because the price was more he said i got you a nice car when i saw the car it was a black 2021 Toyota Camry i said thats not what i reserved and he charged my card without my consent so he told me the difference would be put back on my card so he then brought me a Hyundai Elantra knowing something was wrong with the tire i told him i was not taking that car so i ended up with the Toyota Camry after all and that toyota had a tip of gas in it the salesman said he know about the gas and when i returned the car i ask about my receipt he to said he sent it i didn't leave until i had my receipt i called enterprise corp office and gave them both rental agreement numbers so they are aware of both incidents but nobody from Enterprise has call me about the car with the Expired tag only got a txt message saying how was my experience someone should hace been doing a follow-up thats why now i. Take pictures when i rent from them now i was given a card saying i could get a free upgrade on my next rental a upgrade dont compare to if i was stop by police driving a car with an outta tag and without my receipt showing i just rented that car that was negligent on the behalf of enterprise