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I spent all day today trying to obtain travel assistance from American Express Travel only to learn that American Express Travel Service only provides self-service travel services dealing with flights and hotels only. Don't bother calling the American Express Travel Service telephone number. All they tell you is that they no longer provide travel services - unless you need help with booking a flight or hotel - nothing else.
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Tried to use American Express Travel but ended up going on the Internet to arrange the travel services I was looking for from American Express Travel
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Amex travel is more expensive than booking direct. The customer service is horrible. They will...
Been a customer for 25 years and the service is terrible. Rates went down but nothing guaranteed...
