candace m.

Amex travel is more expensive than booking direct. The customer service is horrible. They will lie and tell you anything to get you off the phone. I had a flight credit for 1100.00. I checked the flight details on American Airlines website then called Amex travel to book using my flight credit. Amex charged me more than American Airlines. Also they told me I had to pay an additional 97.80 on top of my flight credit. Lastly, they submitted a second charge for 47.20 and they can't tell me what it is for.

Had an accident on January 4,2022. The claim has been handled very poorly. I can't get anyone to call me back. I have left several messages for multiple people and no one has called me back to attempt to explain this process to me. My car is at the collision center and has not been fixed. Geico has the worst customer service ever. At this point, I am thinking about getting an attorney to help with this property damage claim. People, please go elsewhere. My clams team consists of:

Melissa *******639
Sarah keenan *******633
Alyce turner *******337
Michael dewereff *******268

None of these people have attempted to call me back. This is the worst service I have ever received. I will be switching insurance companies within the week.