If I could leave them zero or even negative stars, I would. I ordered my daughter's prom dress from lovingdresses.com. The picture was gorgeous and we were really excited for it to arrive. When the dress arrived, we were horrified. It took two weeks longer than they said it would to arrive. Even though we sent Tori's exact measurements, it was massively too tight in the chest. Seriously, it lacked a good two inches from being able to zip, the arms were too long, and it was over a foot longer than it should have been. Also, the material and workmanship were the worst I've ever seen. When I called to complain, they would neither exchange nor refund the dress. I was told that since it was made to order, there was nothing they could do. They suggested that I order another one (pay them again? Yeah right!). I could have made a better dress and I don't know how to use a sewing machine!