Thomas S.

I submitted a negative review against Avvo.com, which is notorious for deleting bad lawyer reviews. The same thing happened when Trustpilot censured my negative review against Avvo. Apparently, people who truly have bad experiences with companies are silenced and robbed of their right to free speech. I contacted Trustpilot and only the sales dept answers. In order to dispute a review being removed, you have to email (not talk to a rep) them and ask them to reconsider. They removed my review because of guidelines, which is exactly why Avvo removed my review against the attorney. Trustpilot has 2 rules: business first, consumer last.

I submitted a negative review on an attorney who was unethical and dishonest. The attorney disputed the review and Avvo emailed me a request to verify my review and it would be reposted. I verified it and it was reposted, then taken down again. The customer service manager claimed my review violated community guidelines and I review the wrong lawyer. I had proof to the contrary. On 06/03/19, I forwarded my concerns to their legal department but never heard from them. I also filed a complaint with the Better Business Bureau. Apparently, Avvo shows favoritism toward lawyers, even if they're in the wrong. Therefore, a lawyer's Avvo rating is a false representation and is misleading to the public.