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Ask for Vera, very helpful she knows what she's doing. I recommend using IMyFone, try the free version first and you'll see what I mean. I had technical issues and iMyFone responded immediately and resolved everything. Be sure to ask for Vera.
Worthless phone numbers, emails returned as non-existent.95 cent charge grew to $29.95 for an unwanted SUBSCRIPTION? REALLY? I called and cancelled the unwanted subscription but had only $11 dollars and change returned. So, that was roughly $20 for totally WORTHLESS information. The ONLY reason I sent them the.95 cents was the number was so called verified? But the number doesn't exist. One person did answer one of the numbers, but had never heard of my old friend.
Tip for consumers:
yes, please don't waste your money.
Dear Thomas:
I received your complaint to the SiteJabber.com page for Spokeo on April 10,2023 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, please provide the following information in an email message to customercare@spokeo.com with the subject title of “SiteJabber.com - Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Thomas O.'s review of Spokeo earned 2 Very Helpful votes
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Dear Thomas O.
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team