I am extremely disappointed with the customer service of this company. It took nearly two weeks for them to get back to me with an official response to my problem after asking multiple questions. At the end they only offered me a 50% credit instead of a full refund for my troubles. I have since read an article stating that the ACCC are taking Scoopon to the Federal Court for misleading their customers. Wish I had read this article earlier. DON'T buy from this company, they are misleading, unhelpful and they take forever to respond to a simple question. DON'T BUY from SCOOPON!