Let first say after many many weeks of emails and working with their Customer Care dept and getting no result... I then filed with BBB... SO AFTER POSTING HERE ABOUT RETAILMENOT AND IT WAS SAME AS EVERYONE HERE WAS HAVING ISSUES, I POSTED HERE AND AND I FILED A COMPLAINT WITH THE BBB BETTER BUSINESS BUREAU AND GUESS WHAT, 2 DAYS LATER I HAD A RESPONSE AND THEY SAID THEY WOULD WORK ON MY ISSUE AND ONE DAY LATER THEY SAID WE ARE GIVING YOU YOUR MONEY AND I HAD IT IN MY ACCOUNT WITH IN 7 DAYS... SO I WANTED YOU TO KNOW FILED WITH BBB... CAUSE A COMPLAINT AGAINST THE COMPANY HURTS THEM... AND AT THE END OF THE DAY PEOPLE ITS NOT YOU ITS THEM AND THEY NEED TO DO A BETTER JOB WITH THEIR SERVICE FOR SURE.
Hello! Posting a complaint or negative review on any review site, including the Better Business Bureau, does not ensure that your issue will be resolved to your satisfaction. All matters are reviewed and resolved on a case by case basis. We review complaints and reviews in the same manner that we review direct emails. The fasted way to resolve any issue is to reach out to our Customer Care team directly through chat or email. Thank you.