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Theresa Q.

Contributor Level

Total Points
81

1 Review by Theresa

  • GiftTree

11/19/17

They do not bundle ship. Each item is separate cost. Customer service admits they have received many complaints but nothing changes. Not only is this costly for consumers but leaves a large carbon footprint. I suppose the company doesnt care that they lose a huge percentage of business.

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Sara M. – GiftTree Rep

Hi Theresa,

I have shared these concerns with our management team and would love to extend a gift card to you for taking the time to write a review! We do care deeply about our customers and appreciate feedback such as this as we continue to improve our services. Please reach me at reviews@gifttree.com with a valid email address that I might send that to!

At this time, we do ship our gifts individually in order to prevent any damage occurring during transit. By shipping in this manner, we can ensure only the best quality even with the occasional shifting that can occur while on a delivery vehicle. Although this does mean multiple shipping charges, we prefer to see it as great gifts arriving quickly and without damage.

Again, we very much appreciate any feedback from our valued customers and hope you continue to choose GiftTree for any gifting needs!

Best Regards,
Sara

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