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HORRIBLE experience. Charged me for items they DID NOT have in stock. Didn't ship these items, and they DIDN'T REFUND my payment. Sorry excuse for a company, and very unprofessional.
Theresa M.'s review of Rosegal earned 5 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Theresa,
Thank you for taking your time to write your review. We really appreciate the feedback. First, we want to offer my sincerest apologies to you for the issue.
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service