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Tesla T.

Contributor Level

Total Points
273

2 Reviews by Tesla

  • BuyHealth

8/25/15

Don't be fouled by all the "verified" & "safe" stickers at the bottom of the webpage it is everything but.
I ordered a ONE MONTH supply of breast actives advertised as $34.99 and free shipping from this site and have run into several problems. After reading other reviews (sadly after I was over charged $175) many people have had the same issues.
Within minutes of placing the order I received a confirmation email like normal and it says my order has 6 bottles of Breast Actives for $119.94. About 5 minutes later I received another email confirmation for a second order for 3 bottles of "Garcinia CambogiaI" which I had no idea what this even was for another total of $89.95. I wrote and email back saying that this was incorrect and need to cancel both orders after 2 days still no response. $209.89 for something that was supposed to be $34.99?
I called them when I received the shipping confirmation 2 days after I had still not heard back via email. And of course the customer service rep does not speak English very well after repeating the issue several times he continued to just repeat the same thing over and over and over and I began to get super frustrated. I then asked to be transfered to a manager he stumbled and finally spit out that "no one was avaliable" and I could call back in "an hour, or two, or 3." What the hell your manager just disappears for 1-3 hours? So I try one more time to explain I just wanna cancel these orders that are nowhere near right. He tells me they can not cancel orders due to high volume or orders.
He tells me I can return them for a refund but there will be a $10 restocking fee for each bottle mmmm that's 9 bottles that's $90 and once again this order was supposed to be $34.99! $90 and I walk away with no product not anything but wasted time and money. He tells me I can chose to keep the product and since all of a sudden I became a "valued customer" he will give me a 30% discount... wow what an AMAZING deal on stuff I didn't even want in the first place ha! He tells me that the order of Garcinia Cambogia, which I had no idea what it was is a weight loss pill... I weigh 120 pounds and am 5'7" I'm good on that I have no weight to lose I will shrivel away. So even if I had it there is no freaking use for it in my life.
Oh I almost forgot when I looked at my credit card statement I had 3 separate charges one for each order and a $3.00 charge. When I asked about this he said it was shipping insurance, which I clearly remember unchecking the box but whatever I won't make a deal over $3... But found it odd there was 2 different charges for each order and I only put my card information in one time wouldn't it be the same order?
I have written yet another email stating to speak to a manager we will see if that happens, but reading other peoples reviews they obviously do not care about customer satisfaction and do not fix problems.
Very very very disappointed I have never had such a horrible time ordering anything. I've never written a review before today that's how livid I am. I would recommend everyone to stay far away from this company.
I wish I could rate them lower than a 1. -10

  • HealthBuy

8/25/15

Don't be fouled by all the "verified" & "safe" stickers at the bottom of the webpage it is everything but.
I ordered a ONE MONTH supply of breast actives advertised as $34.99 and free shipping from this site and have run into several problems. After reading other reviews (sadly after I was over charged $175) many people have had the same issues.
Within minutes of placing the order I received a confirmation email like normal and it says my order has 6 bottles of Breast Actives for $119.94. About 5 minutes later I received another email confirmation for a second order for 3 bottles of "Garcinia CambogiaI" which I had no idea what this even was for another total of $89.95. I wrote and email back saying that this was incorrect and need to cancel both orders after 2 days still no response. $209.89 for something that was supposed to be $34.99?
I called them when I received the shipping confirmation 2 days after I had still not heard back via email. And of course the customer service rep does not speak English very well after repeating the issue several times he continued to just repeat the same thing over and over and over and I began to get super frustrated. I then asked to be transfered to a manager he stumbled and finally spit out that "no one was avaliable" and I could call back in "an hour, or two, or 3." What the hell your manager just disappears for 1-3 hours? So I try one more time to explain I just wanna cancel these orders that are nowhere near right. He tells me they can not cancel orders due to high volume or orders.
He tells me I can return them for a refund but there will be a $10 restocking fee for each bottle mmmm that's 9 bottles that's $90 and once again this order was supposed to be $34.99! $90 and I walk away with no product not anything but wasted time and money. He tells me I can chose to keep the product and since all of a sudden I became a "valued customer" he will give me a 30% discount... wow what an AMAZING deal on stuff I didn't even want in the first place ha! He tells me that the order of Garcinia Cambogia, which I had no idea what it was is a weight loss pill... I weigh 120 pounds and am 5'7" I'm good on that I have no weight to lose I will shrivel away. So even if I had it there is no freaking use for it in my life.
Oh I almost forgot when I looked at my credit card statement I had 3 separate charges one for each order and a $3.00 charge. When I asked about this he said it was shipping insurance, which I clearly remember unchecking the box but whatever I won't make a deal over $3... But found it odd there was 2 different charges for each order and I only put my card information in one time wouldn't it be the same order?
I have written yet another email stating to speak to a manager we will see if that happens, but reading other peoples reviews they obviously do not care about customer satisfaction and do not fix problems.
Very very very disappointed I have never had such a horrible time ordering anything. I've never written a review before today that's how livid I am. I would recommend everyone to stay far away from this company.
I wish I could rate them lower than a 1. -10

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