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I ordered a drawer for my Kenmore fridge from this company. Although it was on back order they stayed in touch and informed me when it shipped a few weeks later—turned out that I ordered the wrong part. My fault. I should have let them help me order it. Anyway, I emailed Matt at Customer Service and he helped me find the correct part and advised me on how to return the wrong part. I talked to Crystal in Customer Service and she sold me a return label for $12.25 that would have otherwise cost me around $90 to ship back. Needless to say, I was very happy with all the service I received. I highly recommend this company for your appliance parts needs. Thank you AppliancePartsPros.
Products used:
Refrigerator drawer
So far i am thrilled with my Leafblaster gutter guards. The construction and look are amazing. High quality. Bring on the rain, snow, and wind.
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Hello,
Thank you for sharing your experience! We greatly appreciate you for taking the time to let us know how we did and how we helped to resolve the situation with the incorrect part ordered. Thank you for contacting us so we could help locate the correct part needed and offer the shipping label to return the incorrect part for a refund. If you should need us again, please let us know.
Kind Regards,
Shane
Customer Correspondence Team