Terry K.

I think I accidentally deleted my account. I accept I will lose all my emails, but would like the account to be reinstated. I have send three contact forms in three days, and not even a response. The promo web page has three paragraphs. The Headings:

1. Were always here for you!
2. Customer Support is our main priority
3. Customer satisfaction comes first at mail.com

Clearly the advertising department has no concept of what is actually happening!

I ordered an iPad battery charger. They send a 1 amp charger. (iPads need 2.1 amp. IPhone and iPod are 1 amp). When I reported this they asked me to return it. But the cost was $20 to ship a $28 product back to them.

I have reported to them twice that their description is wrong. "A 1 amp charger will not charge any iPad battery". But, they continue to advertise it online.

So, not only have they stolen by $28--they are quite happy to con the next unsuspecting customer as well.

Bad service is one thing--but this would be illegal in most other countries