terry b.

Fraud: Arcade Shock are scammers!

I ordered a new CPS-2 ″A″ Board (http://www.arcadeshock.com/items/capcom-cps2-kits/cps-2-a-board-a-s-special-cps2aspecial-detail.htm) at their online store! After a big delay in shipping the item out, I received a used board from them. The ventilation was covered with brown dust and the Jamma pins has a lot of scratches. They also stated in their item description that they send out the borad in a nice custom box. But my board came only in a dirty and used fedex box... so that's what they call custom box? After I complained, they mailed me childish threats like: "... you won't be allowed to shop with us anymore..." or " Thank you for not shopping with us in the future. We don't need your business." Trust me, I won't shop with them again after that! Fact is they sell used stuff for new! So BEWARE! After I opened a dispute at paypal they continued mailing me threats and said they are going put in a fraudulent claim on me at paypal since I requested also a refund for shipping costs. Yes I claimed them back because why should I pay on top the costs for shipping the item back and lose 2 times money for shipping? This is the worst shopping experience I've ever had with an established online-shop. I recomend to avoid them!