We booked a motel room at Palm Cove only to find out a day before our arrival our booking had been cancelled a week ago. It's only by chance that I called today to request a porta cot and the motel told me our booking had been cancelled. Absolutely fuming. We have now had to fork out $ 2000 twice, waste 2 hours of my holiday phoning other resorts. Luckily The resort called me and I formed me they had a last minute cancellation.