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I made a purchase and they took my money right away but then it took 3 days to review and accept my purchase, 5 days to send to the warrhouse, 5 days to process and accept my order at the warehouse, 3 days to pick 3 items and 7 days to pick 5 more items and another 3 more days for the last 3 items. Then it took 5 days to send to shipping area and 3 more days to accept my order to ship. And it took 10 days to package my items. Yet it wasnt even ready to ship! WTF i gave up and tryed 3 diffrent ways to request a refund and notice i had trouble on all three. Finally went online and found that in small fine print you click on the cancel order which i did but by then they charged me an additional $5 restock fee.
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I ordered from Popreal at the beginning of the summer 2020 a mommy and me set for my daughter and...
Dear customer,
Thanks for your order on our website. We are really sorry for the inconvenience to you.
I have checked your order, and sent an email to your registered email address. Could you please
Check your inbox later?
If you have other questions, please feel free to let me know at contact@popreal.com