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I never received one of the items I purchased. After many emails and promises of a refund over a year later, I still don't have my item. I involved the BBB and they couldn't get a response from popreal at all. I will NEVER order from them again. My order was # P*******... I can't get any info to load as my proof of purchase.
Tip for consumers:
Beware- customer service is terrible and they will likely not follow through on promises. I emailed them for almost a year with multiple promises from the CS department that I would get a full refund. Never happened. Find somewhere else to order from.
Products used:
Matching mom and daughter outfits were purchased as a Christmas gift, one item was missing from the order.
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I ordered from Popreal at the beginning of the summer 2020 a mommy and me set for my daughter and...
