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I used to order from Dermstore cause they have really good prices for Dermalogica - so shop there for my annual supply... This year, products came damaged: washer leaked all over the package, everything ruined in shipping. I returned all items and reorder - other 2 weeks of waiting, and parcel came the same way! Washer - leaked, cream - without seal, facial polish - in open box, and complimentary gift - wrong item: Boscia samples instead of Dermalogica I ordered. Expensive items just thrown to big box without plastic wrap and seals... Eg cheap like $4-5 cosmetic product from amazon - coming packaged properly, wrapped in plastic, right box size, etc. Don't know what happened to Dermstore, but never again
Do not waste your time - they have multiple reasons not to give cash back. Many my orders turned out ''not eligible''. And, to realize that, you have to email CS and provide full orders' info. Stay away
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Hi Tati - we are sorry to hear about your unpleasant experience with Giving Assistant. We would really like to get to the bottom of why you might not be receiving cash back from us. Do you mind emailing hello@givingassistant.org and letting us know which stores your shopping at and whether you have the Giving Assistant Button download or if you are going directly from our site? Thanks so much!