I ordered wallets from the official Minecraft store run by Jinx on May 7. It's June 30 and still nowhere to be found. Jinx's partner Newgistics' tracking is fake, every time I open the tab it's a different date for updates. Support says there's nothing they can do and it's cause of the virus. There's no excuse for this broken website, Chinese sellers online ship faster than this. No one should support these kind of awful and deceptive selling practices.
Hi Taryn, We did have some slowness due to COVID, however the economy shipper did also have a serious technical issue receiving a portion of orders, which yours was a part of.
We have removed that shipper as an option. We have not had any other issues with UPS or USPS.
Anyone who had a package in that batch has had their shipping refunded and we will send a pre-paid return label to anyone who wants one.