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Tara W.

Contributor Level

Total Points
161

2 Reviews by Tara

  • Motherhood Maternity

11/15/16

Ordered 2 shirts and 2 pairs of leggings. I had previously ordered leggings from MM that I was very happy with and used heavily for over a year. In this order, one pair of leggings was destroyed during the 3rd wash and the other pair ripped in the fabric (not on a seam) while I was putting them on. I owned these items for just a few weeks when they were destroyed. It's obvious that the quality has gone downhill since my last purchase. Customer service is incredibly unresponsive. It's been weeks and I cannot get an answer out of these people! They just stopped answering my emails after I explained that another item in my order was poor quality. They claimed they reimbursed my credit card for one pair, but as of 2 weeks later, I have not had the funds returned to by debit card. They also said they reimbursed me $16-something for a $19-something item because I received a Buy-3-Get-One-Free item and they took part of the 'free' item out the reimbursement. I am one incredibly unhappy pregnant woman! If you want to waste your time with bad quality and bad service, this is the place for you.

Service
Value
Shipping
Returns
Quality
  • LuluTops

4/7/16

How is nobody protecting consumers from these scam artists?! Ordered a dress, after 30 days, I never received it. I politely reached out to the company for an update and was ignored. Upon reviewing their Facebook page, I found it's full of stolen pictures from Black Milk Clothing. So many people have been scammed by this company. I'm reaching out to Shopify (who hosts them), the BBB and the FTC in hopes this company will face consequences and other girls won't have to deal with the money loss.

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