Didn't realize that I was booking with these guys. I wanted to make reservations at the Doubletree Hilton and this popped up. I made reservations but mistakenly didn't put in the right date. I immediately called them and told them what I had done and asked them to change the date and I would pay the additional amount for a weekend booking. I made the reservation mistakenly for that same night which meant I had an hour to get to the hotel before the next day kicked in. Contacted the hotel and they told me that GetARoom had to refund the card, that their hands were tied. I'm out out $231.62. Wish I could have given that room to a homeless person since no one was able to use it. I know that if they wanted to they could have done the right thing. Shame on you!