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Tammy L.

Contributor Level

Total Points
165

2 Reviews by Tammy

  • Rotita

11/14/23

I placed four different orders in a short period of time for four different people for the holidays. After confirmation of the orders and payment from my credit card, they then told me I needed to send a copy of my utility bill. I responded that I would not send a copy of my utility bill, and please ship the items. They sent a note back stating they are now refunding me and canceling the orders. Only three of the four orders have been refunded. I think this company is a scam, and if I could give it less than a star into the negatives, I would do so. Please do not order from this company. I have never heard of such company wanting to see my utility bill before shipping an item. These orders were all between 50 and $70. Not big purchases, They do not want to ship their items but they are quick to take your money scam. Scam, scam.

Tip for consumers:
Just don’t do it

Products used:
Shirts

Service
Value
Shipping
Returns
Quality
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Rotita R. – Rotita Rep

We are sorry that you don't think well of us. However, we believe you misunderstood us and placed many orders in one day. We ask that you send us a screenshot of your bill so we can verify the correct shipping address. The evidence ensures a secure delivery.
Our 7*24 customer service team is always available to help you. You can easily contact us by Live chat, E-mail or Facebook. Your satisfaction is our top priority.
You can click this link to get more ways to contact us, https://www.rotita.com/contact-rotita-com-a86.html
Sincerely
Rotita

  • Ibotta

1/15/20

If I could give negative stars I would! It started off working well but recently well attempting to do online purchases using the app to the Amazon purchase they have not been providing the refund that I should have gotten. Opening tickets does not seem to get anywhere as they just sold the tickets and do you not address or research the issue. I have submitted all requested documents and information and yet I am still waiting for credits. A hotel credit that was supposed to come 75 days after the stay is still waiting for payment that should have arrived about a month ago. Even asking for their assistance does not resolve the problem. Get your money out while you can don't waste your time not worth it file a complaint with the Better Business Bureau!

Tammy Has Earned 5 Votes

Tammy L.'s review of Ibotta earned 5 Very Helpful votes

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