Suz M.

Extreme caution is advised when using Plated. We were given a gift certificate for an undetermined amount of deliveries. When gift amount was completed, we were not contacted. Plated continued to deliver, not divulging that gift amount had been used. This resulted in charges close to $300 on our credit card unbeknownst to us. On trying to cancel Plated - deliveries continued - tried to return $75 of food - it was refused and now sits rotting at the UPS shop at a cost to us of $35. To stop deliveries we had to cancel credit card. Plated did not need our credit card, but insisted on having it on file to activate gift. The practice smacks of fraud. We suspect its a common scam used to deceive unsuspecting seniors, as they would, like us, be the primary gift recipients.