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2 Reviews by Sushant

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Bodybuilding.com

Bodybuilding.com

3/7/17

If there would be option of giving negative stars I would have. Let me be clear for one thing. I have till not tested the product so this is not to review that. All these supplement site offer same product what makes it different is customer service, and for this company their moto is not that customer is always right it is to how to take our money and then dont give to cents of care. Today its going to be one month since I had placed an order and it has not reached me. I dont live in a remote country, in a small village in Africa. I am based in Indonesia, Jakarta one of the biggest metropolitan cities. My tracing system shows my product is stuck at customs for over 15 days. And when I aske for customer support they give me log email and then point out how we as customers did not read the overseas guidelines and say they expect us to understand. I have attached a screen shot of their revert to me. I have send dozens of couriers from here and received many more from all over the world. This is not the fist time it is happening; these things happen in countries such as this. But the reason I am so pissed off as this is the first time I have seen zero effort from a company to aid in resolving this conflicts. Calls can be made and inquires can be put in place. I believe when you have the audacity to charge us $30 for shipping for god sake make sure we receive our products.

This is the last time I am placing the order with this company. And If you are like me who values respect and service over a few bucks you are better to order via GNC or other international store which dont make false advertisement.

Tip for consumers: my only tip is you are not based in america then dont use it

Service
Value
Shipping
MiniInTheBox

MiniInTheBox

4/8/16

this is my tracking number *******323767569

just want to let you know that the service provided by you company is absolutely shameful and no one cares for their customers. Your company made false promises and no wonder your popularity is going down

Sushant Has Earned 8 Votes

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