Biggest waste of money. No service. Fareboom does not answer phone, e-mail/note slow response which is not an alternative flight offer. Air Canada would have given all money back after cancellation but Fareboom kept $450, for what? Nothing. Most inflexible for rebooking. Must rebook all parties on same route, dates or contact them and you get zero customer service. Overall rating should be zero Stars. Cheap tickets but if airline cancels you get a voucher you can't use because rebooking is a nightmare, if even possible. Don't see how Fareboom can stay in business. I have not been able to rebook after many attempts online, by calling, or writing to Fareboom.