Susan M.

We bought tickets to the Bob Seger concert from Ticket Galaxy, $825 for center seats at Cynthia Woods Mitchell Pavilion, to celebrate our birthdays 7/2017. Bob Seger postponed all concerts and we tried to get our $825 back but Ticket Galaxy said not unless the concert is cancelled. They had our money for 22 months of us calling wanting our money back! The Bob Seger concert finally gets rescheduled for May 2,2019 and we are excited to finally get to go to the concert. Today, 4/12/2029, we get an email saying our tickets are not going to be honored and they are issuing us a refund! The actual tickets we have state clearly on the front "NO RETURNS, NO REFUNDS". The concert venue home page clearly states "all previously issued tickets for Bob Seger concert will be honored". When we spoke to the venue they confirmed all tickets will be honored. So apparently Ticket Galaxy decided to refund our money and resell our tickets at a higher price since ticket prices have gone through the roof! This is a scam! Their rating is less than one star!