I ordered Paper tickets for a Yankees game and paid extra for expedited shipping and a higher price for the paper tickets. But I was sent digital tickets that I could not use. After calling the Ticket Galaxy and stating I specifically ordered Paper tickets and could not use digital ones. I was told by Emily T. Tough luck there are no refunds even if the website has the listing wrong. Emily T. Then suggested I loose most of my money be reselling the same tickets on their website. Emily T. Also said all they have to do is deliver the tickets and email counts regardless of the order. I wasn't even refunded the shipping charge because Emily T. Stated they were shipped via email. What a scam.