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We ordered food, were waiting 40 minutes. Finally checked email and they had canceled the order. Called and they said they did it because it was a different credit card. But STILL said it would take 24 hours to get credit card refunded. And that I had to call restaurant directly if I wanted to order. NEVER again. This operation is a scam.
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Susan M.,
Sorry for the inconvenience, we normally call our customers to confirm payment details in the event our system declines the charge. We attempt to call them thrice however if they're unattended or voice mails aren't set up, we cancel the order to prevent unauthorized transactions to go through. With regard to your refund, it's normally posted within the next 3-5 business days depending on your bank's processing time. May we ask for more information about the order so we can assist you further? You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
Beyond Menu Customer Service