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Susan D.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Business, Shopping

Member since December 2018

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2 Reviews by Susan


I signed up with Family Tree DNA and paid for the highest priced test $279) to get the most information. They sent me my results: 95% British Isles. Not British, not Irish, not Scottish, just British Isles. I signed up for Ancestry for $49 and got more information than Family Tree.
I sent emails and tried contacting FT customer service and could not get a reply other than, "sorry, this is all you get."
I recommend going anywhere other than Family Tree DNA. I had more information before I spent $279. The best I can say about them is that they did send me "relatives," but again, I got more out of Ancestry.


Before I purchased items for Christmas gifts, I emailed the company to ensure they would be received in time for Christmas (I explained I had to wrap them and then ship them back out). I was promised they would arrive in plenty of time.
The arrived on 12/19, offering very little turnaround time. And, when I opened them, the printing on the shirts was not on straight. Here I am, December 20th, and I have to return these products, at my own expense, for a refund. I'll be out at the mall on Friday night before Christmas, purchasing new gifts that I have to overnight on a Saturday to arrive by Christmas Eve.
I will NEVER EVER purchase anything from Viralstyle again. Poor quality of work and poor customer service.

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